9) Zhang Jinao, Lu Xinyuan, Zheng Wenqing, Wang Xuelin. It’s better than nothing: The influence of service failures on user reusage intention in AI chatbot[J]. Electronic Commerce Research and Applications, 2024, 67, 101421. https://doi.org/10.1016/j.elerap.2024.101421. （SCI，Q1）
Release Time:2026-06-15
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- Date:
- 2026-06-15
- Title of Paper:
- 9) Zhang Jinao, Lu Xinyuan, Zheng Wenqing, Wang Xuelin. It’s better than nothing: The influence of service failures on user reusage intention in AI chatbot[J]. Electronic Commerce Research and Applications, 2024, 67, 101421. https://doi.org/10.1016/j.elerap.2024.101421. （SCI，Q1）
- Translation or Not:
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